Privacy Policy

Important: Please Read Carefully
At Frengee, safeguarding your privacy is paramount to us. We have revised our privacy policy (Policy) to ensure transparency in how we handle personal information. We urge you to carefully review this Policy as it will aid you in making informed decisions regarding sharing your personal data with us.
The terms defined in this Policy correspond to those in our Terms of Service, which you should read alongside this Policy. By accessing our Website and utilizing our Services, you consent to the terms outlined in this Policy and agree to abide by it as well as our Terms of Service.
Collection of Personal Information
Frengee specializes in retail integration software, empowering business owners with enhanced management capabilities.
Our Service entails storing data pertaining to individuals or companies. This data may encompass personal information, which refers to identifiable details about an individual, including but not limited to their name, email address, and phone number.
Frengee may gather personal information directly from you when you: - Register to use the Service, - Utilize the Service,- Reach out toFrengee's support team, and - Visit our Website.
While you have the option to refrain from providing personal information, doing so might impede our ability to furnish you with the Service.
Receipt of Personal Information from You about Others
In the course of using the Service, Frengee may also acquire information from you regarding other individuals, which could include their name, address, email, and phone number. If you furnish Frengee with personal information about others, it is imperative that you possess the authority to disclose such information and acknowledge that, without further action mandated by relevant data protection laws, Frengee may collect, utilize, and disclose this information for the purposes delineated in this Policy.
Consequently, it is your responsibility to ensure that concerned individuals are aware of and consent to the various aspects elucidated in this Policy, including the collection, purposes, intended recipients, access rights, Frengee's identity, and contact details.
Upon Frengee's request, you are obliged to assist in fulfilling any requests from individuals to access or rectify the personal information you have provided and entered into the Service.
Purpose of Collecting and Utilizing Your Personal Information
Frengee collects your personal information to facilitate the provision of the Service and any associated services you may request. This involves using the collected personal information for purposes related to the Service, including but not limited to:
- Identity verification,- Service administration,- Notification of new or altered services related to the Service,- Marketing or training endeavors pertaining to the Service,- Resolution of technical support issues or other Service-related matters,- Compliance with applicable laws and regulations, and- Communication with you.
By utilizing the Service, you grant consent for the collection, retention, and utilization of your personal information as outlined in this Policy, as well as any other authorized uses. Frengee will only employ your personal information for the purposes articulated in this Policy or with your explicit consent.
It is incumbent upon you to safeguard your Service password. Should you become aware of any password misuse, you must promptly notify us and effectuate password modifications by contacting Frengee Support.
Aggregation of Non-Personally Identifiable Data
By availing yourself of the Service, you authorize Frengee to access, aggregate, and utilize non-personally identifiable data collected from you. This aggregated data will not identify you or any other individual.
Frengee may employ this aggregated non-personally identifiable data to:
- Enhance our understanding of how customers utilize the Service,- Provide customers with additional insights into the Service's uses and benefits,- Augment small business productivity by deriving actionable insights from the aggregated data, and enabling you to benchmark your business performance against such data, and- Enhance the Service.
Storage of Personal Information
All data, including both personal and non-personal information, entered into the Service by you or imported automatically at your behest, is transmitted toFrengee's servers as part of the Internet transmission process. By utilizing the Service, you consent to the transfer of your personal information to our servers as delineated in this Policy.
Presently, our servers are situated in the United States of America (U.S.), primarily hosted by Amazon Web Services (AWS). Your personal information will traverse through and reside on these servers as part of the Service. AWS adheres to pertinent aspects of the U.S.-EU Safe Harbor Framework and has certified its compliance with relevant Safe Harbor Privacy Principles. In the event of any future server location alterations, we will update this Policy accordingly.
By furnishing your personal information to Frengee, you consent to the storage of your personal information on servers located in the U.S. While stored on U.S.-based servers, your personal information will remain under Frengee'seffective control at all times. The server host's role is limited to furnishing hosting and storage services to Frengee, and adequate measures have been instituted to ensure that our server hosts do not access or utilize your personal information.
If you object to the transfer of your personal information to a U.S.-based server, refrain from providing Frengee with your personal information or utilizing the Service.
Protection of Your Personal Information
Frengee is dedicated to safeguarding the security of your personal information and implements all reasonable measures to shield it from unauthorized access, alteration, or disclosure. Your personal information is stored on secure servers with SSL Certificates issued by AWS, and all data transferred between you and the Service is encrypted.
Nonetheless, the Internet inherently poses security risks, and we cannot guarantee absolute security for your information at all times. Transmitting personal information over the Internet is undertaken at your own risk, and you should only input or instruct the input of personal information into the Service within a secure environment.
In the event of a security breach compromising your personal information, we will notify you at the earliest feasible opportunity upon detection or notification of the breach.
Disclosure of Personal Information
Frengee only discloses your personal information under limited circumstances. We may divulge the personal information you have provided to entities outside the Frengee group of companies solely if it is necessary and appropriate to facilitate the purpose for which your personal information was collected pursuant to this Policy, including the provision of the Service.
Unless you provide express consent, Frengee will not disclose your personal information to third parties. However, it is important to note that Frengee may be compelled to disclose your personal information without your consent to comply with court orders, subpoenas, or other legal processes or investigations, including those initiated by tax authorities, if mandated by law. Whenever possible and suitable, we will notify you if legal requirements necessitate the disclosure of your personal information.
The third parties hosting our servers do not control or have access to your personal information, except for the limited purpose of storing the information. Therefore, for the purposes of privacy legislation and Australian users of the Service, Frengee presently does not "disclose" personal information to overseas third parties.
Non-Storage of Credit Card Details
In the event that you opt to remunerate for the Service via credit card, rest assured that your credit card details are not retained by the Service and are inaccessible to Frengee staff. These details are encrypted and securely stored by Stripe to facilitate automated billing of your credit card on a recurring basis. We encourage you to review Stripe's Privacy Policy to ensure your satisfaction with it.
Access to Your Personal Information
You are responsible for ensuring that the personal information you provide to us is accurate, comprehensive, and up-to-date. You may request access to the information we hold about you, or request updates or corrections to any personal information we possess about you, by submitting your request in writing to privacy@frengee.com.
Frengee will endeavor to process your request expeditiously, provided there are no legal impediments preventing us from doing so. If we are unable to fulfill your request, we will elucidate the reasons for our inability. For instance, we may decline your request if it would unreasonably encroach upon the privacy of other individuals or if processing your request in the manner you stipulated is impractical. Under certain circumstances, we may engage an agreed intermediary (e.g., the Subscriber) to facilitate access to your personal information.
We will retain your personal information for the duration necessary to fulfill the purposes of providing you with the Service. However, certain laws pertaining to corporations, money laundering, and financial reporting may mandate the retention of some of your personal information for specified periods.
Use of Cookies
Frengee utilizes "cookies" in delivering the Service. A cookie is a small text file stored on your computer for record-keeping purposes. While a cookie does not identify you personally or contain any other information about you, it does identify your computer.
Both "persistent cookies" (which endure on your hard drive for an extended period) and "session ID cookies" (which expire upon closing your browser) may be employed by Frengee and some of our affiliates and third-party service providers on the Website. These cookies may be used to track overall site usage, monitor your interaction with ad impressions and ad services, and report on your use of the Service.
You have the option to configure your browser to notify you upon receiving a cookie, affording you the opportunity to accept or reject it in each instance. However, declining cookies may negatively impact the functionality and usability of the Website.
Opting Out of Email Communications
Frengee communicates billing information, product updates, Service notifications, and other pertinent information via email. Our emails will include clear instructions on how to opt out of non-essential mailing lists. Upon your request, Frengee will promptly remove you from such lists.
Transfer of Data to Third-Party Applications
The Service may permit you, the Subscriber, or another Invited User within the relevant subscription to transfer data, including your personal information, to and from third-party applications electronically. Frengee exercises no control over and assumes no responsibility for the privacy practices or content of these applications. It is incumbent upon you to review the privacy policy of any such applications to ascertain how they handle personal information.
Privacy Complaints Process
Should you wish to lodge a complaint regarding our handling of your personal information, please furnish our Privacy Officer with comprehensive details of your complaint and any supporting documentation:
- Via email at privacy@frengee.com or- By mail to The Privacy Officer, Frengee, PO Box 5037 , San Dimas, CA 91773
Our Privacy Officer will strive to:
- Provide an initial response to your query or complaint within 10 business days, and- Investigate and endeavor to resolve your query or complaint within 30 business days or any longer duration necessitated and communicated by our Privacy Officer.
Policy Updates
Frengee reserves the right to modify this Policy at any juncture, with any revised Policy taking effect upon posting on this Website. We will make every effort to apprise you of any significant changes via email or notification through the Service. Your continued utilization of the Service constitutes acceptance of any amended Policy.
Questions?
For any security concerns, please contact security@frengee.com.